FAQ
Shipping Policy for Paintings, Prints & Decor
At Jyotsna Nair Art Studio, we take great care to ensure that your artwork arrives safely and promptly. Please review our shipping policy below:
Processing Time
- All orders are processed within3-5 business days. You will receive a confirmation email once your order has been shipped
Shipping Methods
- We offer a variety of shipping options, including standard and expedited shipping. The available options will be presented at checkout.
Shipping Rates
- Shipping costs are calculated at checkout based on the destination, weight, and dimensions of the package. We strive to provide the most economical shipping rates available.
Delivery Times
- Estimated delivery times vary based on the shipping method selected and the destination. Generally, domestic orders take 3-7 business days, while international orders may take 10-20 business days. Please note that these are estimates and may vary due to unforeseen circumstances.
International Shipping
- We do offer international shipping to select countries. Please be aware that customs duties and taxes may apply and are the responsibility of the customer.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.
Damaged or Lost Shipments
- If your painting arrives damaged or if your order does not arrive within the estimated delivery time, please contact us at jyotsnanairart@gmail.com immediately. We will work with you to resolve the issue, which may include a refund or replacement.
Changes to Shipping Policy
- We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with an updated effective date.